Social Services
Social Services is now called Adult, Health and Community Services (AHCS). Adult, Health and Community Services works in partnership with individuals, groups, communities and other organisations (including the National Health Service) to protect older people.
AHCS has a range of people working to provide this:
- A social worker – assesses and plans the support needed by people at home. They will either arrange the support package or organise a direct or indirect payment for you to purchase your own choice of care.
- A care manager – usually a social worker but may be someone like a district nurse, an occupational therapist or someone from a home care organisation performing the same role.
- An occupational therapist – provides rehabilitation at home using daily activities
This team can organise a range of services for people with dementia who live at home. This could include:
- Personal care – assistance with washing and dressing etc.
- Preparation of meals
- Laundry Service - washing and ironing
- Assistance with shopping
- Housing adaptations
- Arranging respite care
- Arranging residential and nursing care
- Arranging telecare – technology assistance for daily living
- Social outings
- Assistance with prompting medications
- Support following discharge from hospital
Contact the Adult Health and Community Services Team. Call the Customer Service Centre on 01926 410410 and ask to be transferred through to AHCS if you would prefer to talk to someone.
If you need to make contact over the weekend or in the evening the Emergency Duty Team can be contacted on 01926 886922.
Community Teams
Multi-disciplinary, multi-agency health and social care teams offer specialist assessment,treatment and care specifically to older adults with dementia and their carers, in their own homes and the community. Most service users are referred by their GP and other health or social care professionals but referrals can also be made by carers and the service user themselves. These are the teams for Warwickshire. The teams consist of Social Workers, Community Psychiatric Nurses and Occupational Therapists.
Occupational Therapists
A person with dementia is entitled to a specialist assessment (for assistive equipment and adaptations), by an occupational therapist (OT).
An occupational therapist (OT) can visit the home to assess whether items such as handrails, grab rails or level access showers/baths would be helpful. Most people find the OT's visit and subsequent adaptations very helpful, (but waiting for the OT assessment can be a frustrating time).
If you need to contact an occupational therapist, call Customer Service Centre on 01926 410410.
North Warwickshire Community Mental Health Team Older People
Kingsbury Clinic
Coventry Road
Kingsbury
Tamworth
B78 2LN
Tel: 01827 874873
Nuneaton and Bedworth Community Mental Health Team Older People
6 Manor Court Avenue
Nuneaton
CV11 5HX
Tel: 02476 320912
Rugby Community Mental Health Team Older People
The Railings
Brunel House
Woodside Park
Rugby
CV21 2AW
Tel: 01788 513712
Warwick and Leamington Community Mental Health Team Older People
The Oaks
St Michael’s Hospital
St Michael’s Road
Warwick
CV34 5QW
Tel: 01926 406789
The Oaks
St Michael’s Hospital
St Michael’s Road
Warwick
CV34 5QW
Tel: 01926 406789
